Privacy Policy
SPOT Integratives Research Hub
Effective Date: 01 January 2026
Last Updated: 23 April 2026
SPOT Integrative Research Hub (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our patients, parents, and website users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our child therapy services in Nagpur and across India.
1. Information We Collect
A. Personal Information
We may collect personal details when you contact us, book an appointment, or use our services:
- Parent / Guardian Name
- Phone Number & WhatsApp Number
- Email Address
- Address (if required)
- Child’s Name, Age, and Developmental Concerns
B. Health Information
For therapy services, we may collect relevant developmental or health-related information necessary for assessment and treatment planning. This information is handled with strict confidentiality.
C. Website Usage Data
- IP Address
- Browser & Device Information
- Pages Visited
- Time Spent on Website
2. How We Use Your Information
- To Provide Therapy Services: Appointment scheduling, assessment, and treatment.
- Communication: Call, WhatsApp, or email for updates and support.
- Improvement: Enhance website performance and user experience.
- Legal Compliance: Maintain records as per applicable laws.
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data:
- Secure data storage systems
- Restricted access to sensitive information
- Confidential handling by trained professionals
However, no online system is 100% secure. If you suspect any data breach, please contact us immediately.
4. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following cases:
- With your consent (for referrals or therapy coordination)
- Legal requirements or government authorities
- Trusted service providers (appointment tools, analytics, etc.)
- No spam calls, only appointment /information related contact
5. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion (subject to legal requirements)
- Opt-out of marketing communications
To exercise your rights, contact us using the details below.
6. Cookies & Analytics
Our website may use cookies and tools like Google Analytics to improve user experience and analyze traffic. These tools do not collect personally identifiable information.
You can disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Children’s Privacy
We are committed to protecting children’s privacy. Any information related to children is collected only with parental or guardian consent.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
10. Contact Information
SPOT Integratives Research Hub
This Privacy Policy is designed to comply with applicable Indian data protection standards and general best practices for healthcare and child therapy services.